A: Yes, Luxpower 12kW series also facilitates the Generator auto-start function. To enable this feature, ensure your generator supports auto-start functionality. Simply connect a 2-wire cable directly to the dry contact port.

A: Peak shaving means during peak-shaving period when the import power is less than limitation value the battery will get charged. When the import power from the grid is higher than the limitation value , the battery will discharge to compensate the excess power.

A: Please ensure that the input voltage from the grid is stable and falls within the range of 180-270V. Fluctuations in grid input can result in frequent switching between on-grid and off-grid modes, potentially leading to bypass relay failure. Investigating the root causes of unstable grid input is imperative. If needed, consider replacing the IO board components to effectively resolve the issue.

A: This component serves the purpose of preventing dust accumulation and isolating the mainboard. It plays a crucial role in safeguarding the mainboard against the harmful effects of dust, dirt, and other contaminants. Additionally, it provides insulation and shock absorption to ensure optimal functionality and longevity of the mainboard.

A: Before proceeding, please examine the parallel CAN cable and interface board. If necessary, consider replacing the interface board in this unit and conducting a thorough inspection. Should you require additional technical assistance, please don’t hesitate to reach out to our technical support team.

A: Yes, you’ve adjusted the access to Read-Only. However, this setting doesn’t seem to apply when attempting to configure the inverter end using the LCD screen.

A: If you are utilizing a lithium battery, it’s imperative to ensure there are no communication errors between the inverter and the battery. Conversely, if a lead-acid battery is being utilized, please verify the battery settings and switch it to lead-acid mode if necessary.

A: There’s no safety hazard when you leave home. And you can do the remote monitoring and setting through your app.